Customer Service & Support
We’ve Got Your Back
Every Shop-Vac is built to handle the toughest challenges on the job and around the house. So of course we built our world class customer service department to the exact same specs. Just in case you ever need it.
Contact Us
Email: customercare@shopvac.com
Hours: Monday - Friday 8:00 AM - 4:30 PM EST
Mail: Shop-Vac
2323 Reach Road
Williamsport, PA 17701
Holiday Schedule:
November 27 - 28, 2025 - Thanksgiving Holiday
December 24 - 26, 2025 - Christmas Holiday
December 31, 2025 - New Year's Eve Day
January 1, 2026 - New Year's Day
February 16, 2026 - Presidents Day
April 3,
2026 - Good Friday
May 25,
2026 - Memorial Day
July 4,
2026 - Independence Day
September 7,
2026 - Labor Day
November 26 - 27,
2026 - Thanksgiving Holiday
December 24 - 25,
2026 - Christmas Holiday
December 31,
2026 - New Year's Eve Day