The Shop-Vac® Extended Motor Warranty Program

As part of a settlement of a class action lawsuit, and without admitting liability, Shop-Vac Corporation has agreed to extend the manufacturer’s warranty on the motors of certain Shop-Vac brand wet/dry vacuums.  This page will assist you in determining whether you are eligible to participate in the Extended Motor Warranty Program, the benefits under this program, and how to claim those benefits.  Please feel free to contact Shop-Vac®’s customer service department if you have further questions about participation in this program at (888)-839-5281.

Who is eligible?  
Any consumer who purchased, received as a gift, or acquired possession through other lawful means a Shop-Vac® brand wet/dry vacuum between January 1, 2006 and May 26, 2016 in the United States, other than for resale or distribution.

What am I entitled to?
Shop-Vac® provides its customers a standard Home Use Warranty which covers, subject to certain limitations, original defects in material and workmanship.  Shop-Vac®’s Home Use Warranty can be found at www.shopvac.com/us/en/about/home-use-warranty.

Under the Shop-Vac® Extended Motor Warranty Program, Shop-Vac® will extend its Home Use Warranty (the “extended warranty period”) to eligible customers’ wet/dry vacuum motor for the longer of: (a) 24 months from the date a Vacuum’s current warranty expires, or (b) for eligible customers whose current manufacturer’s warranty has already expired, Shop-Vac® will provide extended motor warranty coverage through March 6, 2019.

What if my Home Use Warranty has already expired?  
As long as you are eligible to participate in the Extended Motor Warranty Program, your vacuum’s motor will be covered under the Extended Motor Warranty Program through March 6, 2019.

Are there any limitations or restrictions?
No, if you are eligible to participate in the Extended Motor Warranty Program, you may make a warranty claim at any time through the end of the extended warranty period.  Shop-Vac® will administer your warranty claim pursuant to the terms and conditions set forth in its Home Use Warranty.
How do I take advantage of Shop-Vac®’s Extended Motor Warranty Program?

Simply call the Extended Motor Warranty Program toll free number (888)839-5281 and provide the customer service representative with the model number and date of purchase of your Shop-Vac® wet/dry vacuum.  The customer service representative will help you determine whether you are eligible to participate in the Extended Motor Warranty Program and whether you have coverage under Shop-Vac®’s Home Use Warranty for the problem with your vacuum.